Record Your 3CX Personal Identification

Record Your 3CX Personal Identification

The Personal Identification recording is used for the 3CX Dial By Name Directory. To update your 3CX voicemail greeting instead, please view the article posted here.


To record your 3CX personal identification, please follow these steps:
  1. Log in to your voicemail on your desk phone or in the phone app
  2. Dial 9 (For mailbox options)
  3. Dial 5 (For changing your personal identification)
  4. Follow the prompts


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